QuickBooks error 15217 is one of the 15XXX series errors that arise when attempting to download the payroll or QuickBooks updates. The error suddenly appears on your screen during the process, hindering the update and other related operations.
If you also encounter such errors and wondering what to do, this guide is all you need to follow. Below, we will be covering the most common reasons behind error code 15217 with suitable fixes to troubleshoot them promptly.
Need help to download the payroll updates without any error? Dial +1-877-752-9120 to talk to a live agent and consult your issues. The support team is also available to handle such tasks on their end.
What Causes QuickBooks Update Error 15217?
Let’s take an overview at the possible reasons triggering error code 15217 when downloading the payroll updates in QuickBooks:
• Damages or corruption in the program files.
• The Microsoft security certificate was outdated when downloading the payroll update error.
Ways to Fix QuickBooks Payroll Error 15217 When Updating
This section covers the most suitable solutions to troubleshoot QuickBooks error 15217, which you may encounter when getting the most recent version of payroll services or the QB program. Let’s get started with the stepwise solutions mentioned below:
1. Install QuickBooks Desktop Again
Reinstalling QuickBooks Desktop helps you fix the issues associated with the program files. Before starting the installation:
a. Uninstall QuickBooks
• Launch the Windows Start menu.
• Search for Control Panel and hit Enter.
• Go to Program and Features or Uninstall a Program.
• Choose the QuickBooks Desktop you are uninstalling and adhere to the on-screen instructions.
• Click Uninstall/Change, Remove and then Next.
b. Install QuickBooks Desktop Again
• Find the QuickBooks program file (QuickBooks.exe).
• Select
Express install – To save all the preferences and install over the previous year version of QuickBooks.
Custom and Network Options – For installing on a different location while keeping the prior version installed. The preferences of prior version will not be saved to the new version.
• Click Next, then hit Install.
• When done, select Open QuickBooks.
2. Update the Microsoft Security Certificate
The Microsoft Security Certificate might be expired; thus, you need to update it with the recent release. As the security certificate is a part of Windows, downloading the newest release of Windows will help you update it automatically. Here’s how to get the Windows update:
• Open Settings on your computer.
• Click on Windows Update from the left pane.
• In the right pane, Check for Windows Update.
• If the updates are available, click Download & Install to get the Windows updates.
• Once done, restart your computer and open QuickBooks.
• Now, try again to download the payroll updates again.
Summary
The above solutions must have helped you troubleshoot QuickBooks error 15217 when downloading the updates. We have also covered the possible reasons, giving you a proper overview of the error. If you fail to fix the error or have any queries, leave a query on our Help Desk or call us on+1-877-752-9120. Our team of QuickBooks ProAdvisors is available to handle the error promptly.
Also Read: QuickBooks Error H202
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