Are you struggling with QuickBooks Payroll Error PS038 while trying to update your payroll? This error usually occurs when QuickBooks is unable to verify your payroll subscription due to stuck paychecks or outdated software. If you’re facing QuickBooks payroll update error PS038, don’t worry—this guide will help you resolve the issue quickly.

Causes of QuickBooks Payroll Error PS038

Before fixing the error, let’s understand the common reasons behind it:

1. Pending paychecks stuck in the system

2. Outdated QuickBooks Desktop version

3. Corrupt or damaged QuickBooks company file

4. Slow or unstable internet connection

5. Issues with QuickBooks payroll subscription verification

Solutions to Fix QuickBooks Payroll Error PS038

Follow these simple troubleshooting steps to resolve QuickBooks Payroll Error PS038 and continue processing payroll smoothly.

1. Update QuickBooks to the Latest Version

Keeping your software updated ensures that all payroll services function correctly.

1. Open QuickBooks Desktop and go to Help > Update QuickBooks Desktop.

2. Click Update Now and check Reset Updates to remove previous update files.

3. Click Get Updates and restart QuickBooks after the update.

2. Send Stuck Paychecks

Pending paychecks can cause QuickBooks payroll update error PS038, so let’s resolve them.

1. Open QuickBooks and go to Employees > My Payroll Service > Send Usage Data.

2. If there are any stuck paychecks, send them.

3. Try updating QuickBooks Payroll again.

3. Verify and Rebuild Company File Data

Damaged company files can lead to payroll errors. You can fix this by verifying and rebuilding your data.

1. Open QuickBooks and go to File > Utilities > Verify Data.

2. If QuickBooks detects issues, go to File > Utilities > Rebuild Data.

3. Follow the on-screen instructions and restart QuickBooks.

4. Run QuickBooks Payroll Update Again

If the issue persists, try updating the payroll again:

1. Open QuickBooks Desktop and go to Employees > Get Payroll Updates.

2. Check the box Download Entire Update and click Update.

3. Restart QuickBooks and check if the issue is resolved.

Need More Help? Contact QuickBooks Chat Support

If none of these solutions work, QuickBooks chat support can assist you with advanced troubleshooting steps. They can help diagnose issues with your payroll subscription, company file, or network settings.

Conclusion

QuickBooks Payroll Error PS038 can disrupt your payroll processing, but with the right steps—updating QuickBooks, sending stuck paychecks, and verifying company data—you can fix it easily. If you still experience QuickBooks payroll update error PS038, reach out to QuickBooks chat support for expert assistance.

Also Read : QuickBooks Error 6190